- How do I cancel my subscription?
- Open the Settings app on your device → your Apple ID name → Subscriptions. We are not able to cancel it on your behalf.
- Can I get a refund?
- Refunds are handled by Apple. Please request one from your App Store purchase history — we're not able to process refunds directly.
- How do I migrate my data from Anki?
- EverRecall's in-app help walks you through the steps for your Anki client (computer, mobile, Android, or web).
- I found a bug. What should I include?
- Please email us with your device model, OS version, and the steps to reproduce the issue.